Tourist discount 10%

 Stockmann Department Store

Located in the very centre of Riga, Stockmann Department Store inspires its customers to a modern urban lifestyle. At Stockmann you will find the best of Nordic design and fashion, as well as popular global fashion, home goods and cosmetics brands. For your enjoyment, we have an excellent gastronomic offer, superb customer service and delicious meals.

At Stockmann ground floor, you will find a grocery department, a pharmacy, a flower shop, a coffee shop, a cosmetics department, and a woman’s bags and accessories department. On the second floor, you will find a jewellery shop, an optics salon, a bookstore, a dry cleaner’s and a men’s fashion department. Ascending to third floor, you will find a women’s fashion department and a kids fashion department. On our final and fourth floor, you will find a home goods department, an electronics shop, and a restaurant with a beautiful view overlooking the city. Free Wi-Fi covers the entire building.

The selection of Stockmann features globally popular brands such as Hugo Boss, Emporio Armani, Michael Kors, Ted Baker, Chanel, Dior, and many others. Find interesting brands here!

 

10% discount on your purchase

Upon presenting your personal ID at the Loyal Customer Service Point on the 4th floor of the Stockmann Department Store, you will receive a tourist advantage card giving you a 10% discount on all regular priced purchases in the fashion, home goods, cosmetics and groceries departments on the shopping day of your choice.

The discount does not apply to press, tobacco products, services, gift cards and café and restaurant Chat, Costa Coffee, Zvaigzne ABC and Amandus.  Tourist discount voucher valid only in Riga Stockmann department store.

For more information, please visit the Loyal Customer Service Point on the 4th floor.

 

Take advantage of opportunities 

  • Get a free consultation with a stylist. Schedule your consultation through the Loyal Customer Service by phone +371 67071222.
  • Get a free coffee or ice cream with purchases over 100 EUR. Available at the Take-Away cash-desk in the groceries department.
  • Voucher for a taxi from the Department Store on your shopping day. Get a voucher for 5 to 20 EUR depending on the amount spent on purchases in the groceries department.
  • Get a taxi voucher for 20 EUR for purchases over 500 EUR in the home goods and fashion departments.
  • Get 1 hour free parking with purchases over 40 EUR.
  • Free gift-wrapping of purchases made at Stockmann, available at the Loyal Customer Service Point on the 4th floor.
  • Tailor service free of charge. Alteration service free of charge for skirts and trousers purchased at the Department Store 20% discount on other tailor services.

 

Tax-Free shopping at Stockmann

Stockmann offers the Tax Free Shopping service for clients outside of the EU. The Tax Free service allows clients to be refunded the value added tax included in the price of the goods, provided that the goods are taken outside of the European Union.

How does it work?
The tourist pays the full price for the goods in the shop, including VAT. At the loyal customer service, we issue a tax free form. When making Tax Free, personal documents must be showed. Items, for whom the Tax Free is being formed, are closed with special Tax Free tape, and they are not allowed to use before crossing borders of EU. When leaving the European Union, the tax free form must be submitted to the customs official to be given an export stamp. Then, the tourist can submit their tax free form with the customs stamp for disbursement at the nearest returns office or send it to a branch of Global Blue. Read more: http://www.globalblue.com/tax-free-shopping/latvia/

For more information, please visit the Loyal Customer Service Point on the 4th floor.

 

Fast Refund Service is currently available in Stockmann.

Global Blue provides your refund onto your credit card before exporting your goods outside the country of purchase directly in affiliated Stores.
Your refund will be paid instantly to your credit card within 2 days of your purchase. Your Tax Free Form will be printed at the time of purchase, and that form will confirm your refund to credit card/mobile wallet.
The refund is paid regardless of how you pay for your purchases.
It can be sent to the following valid credit cards:
• Visa Credit Card;
• Visa Debit Card;
• Visa Electron;
• MasterCard Credit Card;
• MasterCard Debit Card;
• UnionPay Credit Card (issued in mainland China only);

Please bear in mind that Global Blue do not support pre-paid cards of any types for refunding.

After getting your refund you will be obliged to:

• Obtain customs stamp according to local Rules and Regulations;
• Return your duly completed Tax Free Form and original receipt / invoice (according to local Rules and Regulations) to Global Blue within 21 days (Visa, MasterCard, Alipay) / 15 days (UnionPay card) of the date when you made your purchase and received your Tax Free Form.

For your convenience, you can check Global Blue contact details online.
If the procedure is delayed past 21 days (Visa, MasterCard, Alipay) / 15 days (UnionPay card) or not completed, the refund amount will be debited. The refund will be repaid only after the procedure is duly completed.

Contact us

Riga, 13 Janvara street 8
www.stockmann.lv
Facebook: stockmannriga
Instagram: stockmann.riga

WORKING HOURS:

MONDAY – SATURDAY
1st floor (food) 9:00 – 22:00
1st floor (cosmetics, accessories) 10:00 – 22:00
2nd – 4th floor (fashion, home) 10:00 – 21:00

SUNDAY
All floors 10:00 – 21:00

Loyal Customer service

Loyal Customer service is located on the 4th floor. At Loyal Customer service you can get a tourist advantage card and apply for tax-free refunds. Contact us by e-mail klientuinfo@stockmann.com or phone +371 67071222.

Ticket service “Biļešu serviss”

Tickets of Biļešu Serviss are sold at the loyal customer service, so you could take part in the concerts and events in all of Latvia!
See information about events here: www.bilesuserviss.lv

Payment options – You can use the cards of Visa, Visa Electron, MasterCard, American Express, and Maestro to pay for goods and services at Stockmann.