Tourist discount 10%

At Stockmann ground floor, you will find a grocery department, a pharmacy, a flower shop, a coffee shop, a cosmetics department, and a women’s bags&acsessories department. On the second floor, you will find a jewelry shop, an optics salon, a book store, a dry cleaner’s and a men’s fashion department. Ascending to third floor, you will find a women’s fashion department and a kids fashion department. On our final and fourth floor, you will find a home goods department, an electronics shop, and a restaurant with a beautiful view overlooking the city. Free WiFi covers the entire building.

 

Loyal customer service

Stockmann loyal customer service is located on the fourth floor. There you can get a tourist discount voucher and apply for tax-free refunds.

 

Contact us:
klientuinfo@stockmann.com
+371 67071222

 

Working hours:

1st floor
Mon–Sat 9 a.m. – 10 p.m.;
cosmetics and accessories 10 a.m. – 10 p.m.

Sun 10 a.m. – 9 p.m.
2nd – 4th floor

Mon – Sun
all floors 10 a.m. – 9 p.m.

 

Tourist card

If you present your passport at the loyal customer service on the fourth floor of Stockmann, you will be given a tourist  discount voucher that entitles to you a 10% discount on all regular priced purchases in fashion, home, cosmetics and food departments on a day of your choice!  The discount applies to all products with regular prices, and does not apply to press, tobacco products, services, gift cards and café and restaurant Chat, Costa Coffee, Zvaigzne ABC and Amandus.  Tourist discount voucher valid only in Riga Stockmann department store.

If you are already a loyal customer of Stockmann, You can freely use your own Stockmann loyal customer and receive all loyal customer benefits.

 

Tax Free

Stockmann offers the Tax Free Shopping service for clients outside of the EU. The tax free service allows clients to be refunded the value added tax included in the price of the goods, provided that the goods are taken outside of the European Union.
How does it work?
The tourist pays the full price for the goods in the shop, including VAT.
At the loyal customer service, we issue a tax free form. When making Tax Free, personal documents must be showed. Items, for whom the Tax Free is being formed, are closed with special Tax Free tape, and they are not allowed to use before crossing borders of EU.

When leaving the European Union, the tax free form must be submitted to the customs official to be given an export stamp.
Then, the tourist can submit their tax free form with the customs stamp for disbursement at the nearest returns office or send it to a branch of Global Blue.
Read more:  http://www.globalblue.com/tax-free-shopping/latvia/

 

Biļešu serviss

Tickets of  Biļešu Serviss are sold at the loyal customer service, so you could take part in the concerts and events in all of Latvia!
See information about events here:  www.bilesuserviss.lv

Payment options – You can use the cards of Visa, Visa Electron, MasterCard, American Express, and Maestro to pay for goods and services at Stockmann.

 

Brands

The selection of Stockmann features globally popular brands such as Hugo Boss, Emporio Armani, Michael Kors, Ted Baker, Chanel, Dior, and many others. Find interesting brands here!

 

Parking

You can come to Stockmann by car and use convenient parking area in the centre of the city!
Loyal customers who have made a purchase over 40 EUR can park for free for one hour!
The regular price for 30 minutes of parking is 1 euro.

 

Fast Refund Service is currently available in d/s Stockmann.

Global Blue provides your refund onto your credit card before exporting your goods outside the country of purchase directly in affiliated Stores.
Your refund will be paid instantly to your credit card within 2 days of your purchase. Your Tax Free Form will be printed at the time of purchase, and that form will confirm your refund to credit card/mobile wallet.
The refund is paid regardless of how you pay for your purchases.
It can be sent to the following valid credit cards:
Visa Credit Card;
Visa Debit Card;
Visa Electron;
MasterCard Credit Card;
MasterCard Debit Card;
UnionPay Credit Card (issued in mainland China only);
 

Please bear in mind that Global Blue do not support pre-paid cards of any types for refunding.

After getting your refund you will be obliged to:

• Obtain customs stamp according to local Rules and Regulations;
• Return your duly completed Tax Free Form and original receipt / invoice (according to local Rules and Regulations) to Global Blue within 21 days (Visa, MasterCard, Alipay) / 15 days (UnionPay card) of the date when you made your purchase and received your Tax Free Form.

For your convenience, you can check Global Blue contact details online.
If the procedure is delayed past 21 days (Visa, MasterCard, Alipay) / 15 days (UnionPay card) or not completed, the refund amount will be debited. The refund will be repaid only after the procedure is duly completed.